{"id":7959,"date":"2023-08-31T21:58:55","date_gmt":"2023-08-31T21:58:55","guid":{"rendered":"https:\/\/durolabs.co\/?p=7959"},"modified":"2024-07-04T19:44:59","modified_gmt":"2024-07-04T19:44:59","slug":"duro-slack-integration","status":"publish","type":"post","link":"https:\/\/durolabs.co\/blog\/duro-slack-integration\/","title":{"rendered":"The Duro PLM and Slack Integration"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

The challenge of modern communication<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

In our digitally-driven world, our ability to quickly communicate with others offers immense benefits. However, it also comes with a set of challenges. Nowadays, we find ourselves inundated with a constant influx of messages: emails, phone calls, texts, social alerts and notifications from various collaboration tools.<\/p>

Managing conversations, notifications, and updates across multiple platforms can be overwhelming and cause information overload. It often leads to fragmented discussions, causing confusion, miscommunication, and challenges in maintaining coherent conversations.\u00a0 And overall, increased distractions lead to decreased productivity and reduced efficiency.<\/p>

The impact of poor communication is particularly pronounced in the realm of hardware engineering. Disjointed communication between design engineers, supply chain managers, and manufacturers creates significant challenges. Distributed teams often rely on different platforms, from CAD to PLM to Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP). As a result, delays and bottlenecks arise when waiting for email responses, especially considering already overflowing inboxes. This fragmentation hinders collaboration and coordination, leading to potential misalignment, errors, and increased time-to-market. Efficient communication is crucial to ensure timely decision-making, minimize information loss, and optimize the hardware engineering process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

What\u2019s needed to solve the problem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Engineers need a central, streamlined way of communicating design changes within their product library to the rest of the team. For example, they need a way to quickly direct Engineering Change Order (ECO) approvers to the right page when action is needed.<\/p>

At Duro, we collaborated with our customers to understand how you want to be notified. You had something to say, and we were all ears! There was no question that Slack has become the standard for communicating. In fact, most of you use Slack all day long during the work week. Because of this, we\u2019re proud to announce that we\u2019ve developed a\u00a0custom integration<\/a>\u00a0between Duro and Slack.<\/p>

If you didn\u2019t know already,\u00a0Slack<\/a>\u00a0helps businesses refine workflows and foster effective team collaboration. With features like file sharing, chatbots, and customizable workflows, Slack enhances team productivity by providing a unified location for effortless communication and collaboration.<\/p>

Our solution\u00a0eliminates the need to switch between applications or interrupt your current tasks. Slack users receive instant notifications and can easily navigate to the appropriate page whenever action is required during the Change Order process. This simplified approach ensures timely response and smooth workflow management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

How the Duro + Slack integration works<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Here\u2019s how it works: whenever a Change Order is submitted, approved, rejected, or closed, preselected approvers and notifiers will immediately receive alerts to a designated channel in Slack. That notification includes a handy hyperlink that takes you straight to the Change Order in Duro. This means you can quickly dive into all the important details whenever modifications are made to a product or component, preventing you from having to manage Change Order updates on your own. Centralizing PLM notifications to Slack eliminates the need to switch back and forth between applications to keep everyone in the loop.<\/p>

The best part? You can customize Duro-Slack webhooks to tailor the notifications according to your needs. You can pick and choose to include or exclude notifications on any combination of the following Change Order action triggers:<\/p>